Mon to Fri, 7:30 AM to 5:00 PMFamily owned in Cleveland, Tennesseeinfo@yourphibuilds.com
    Preferred Home Improvement logo
    (423) 813-0366Plan Your Remodel
    CallPlan Your Remodel

    Legal

    Terms of Service

    The terms that apply to your use of the Preferred Home Improvement website and your requests for estimates or consultations.

    Last updated: August 28, 2026

    Acceptance of Terms

    These Terms of Service ("Terms") govern your use of the website at yourphibuilds.com operated by Preferred Home Improvement, LLC. ("we," "us," "our," or "Preferred Home Improvement"). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

    Use of the Website

    This website provides information about our remodeling and home improvement services and allows you to contact us to request an estimate or consultation. You agree to use the website lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to any part of it.

    Estimates and Consultations

    Any estimate, consultation, or project discussion provided through this website is based on the information you share and is subject to review and confirmation. Estimates are not a guarantee of pricing, scope, scheduling, or completion. Specific project terms, including scope, schedule, permits, payment terms, and warranties, are confirmed with you directly before any work begins.

    We do not guarantee same-day service, free estimates, guaranteed pricing, or guaranteed completion dates unless separately confirmed in writing.

    Service Area

    Preferred Home Improvement is based in Cleveland, TN and serves surrounding communities within approximately 60 miles. Whether a project fits our service area depends on project type, scope, scheduling, and final confirmation.

    Communication Consent

    By providing your phone number or email address, you consent to be contacted by Preferred Home Improvement using those methods for purposes related to your inquiry or project. This may include SMS text messages and email. Message and data rates may apply for SMS. You can opt out at any time by replying STOP to a text message or by contacting us. See our Privacy Policy for full details.

    Third-Party Links and Tools

    This website may include links to third-party websites or embedded tools, such as maps and contact forms. We are not responsible for the content, privacy practices, or terms of those third parties.

    Intellectual Property

    The content of this website, including text, graphics, logos, and design, is owned by Preferred Home Improvement, LLC. and protected by applicable law. You may not copy, reproduce, or distribute our content without our written permission.

    Disclaimer of Warranties

    This website is provided "as is" without warranties of any kind. We strive to keep information accurate and current, but we make no guarantees about the completeness, accuracy, or reliability of any content on this website. Any reliance on such information is at your own risk.

    Limitation of Liability

    To the fullest extent permitted by law, Preferred Home Improvement, LLC. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on any information provided here.

    Changes to These Terms

    We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

    Contact Us

    If you have questions about these Terms, please contact us: